
In a survey by Harvard Business Review, as many as 73% of respondents said they use multiple channels during their shopping journey. This data is enough of a reason why brands should be present on multiple digital platforms and sell. Omnichannel selling refers to providing shoppers a seamless and consistent experience across multiple channels and devices.
However, your presence anywhere means you will need analysis of your presence, to track sales, users and more. You can use analytics tools like Finteza that provide detailed E-Commerce analytics to identify customer behaviors and track everything related to the cash flow. It also helps you to analyze which products are in demand, monitor your profit and loss, and evaluate customer loyalty.
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