Intercom is different than the other email marketing automation tools mentioned in the list. It's more of a business messenger tool to support and engage customers with chat and more. But it also does business, offering other services such as Management Tools, Customer Data Platform, App Integrations. The app integration is the stand out feature of Intercom as it lets you to integrate any other CRM tool with Intercom, for eg - Hubspot with Intercom. This results in better customer management, data management and offers great insights thereby enhancing sales.
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