Since WhatsApp’s core purpose is messaging, it does not mean you have to always chat with your audience for answering their queries.
You can give them a personal touch by addressing to their queries via direct phone calls. This will not only improve chances of deal closure but also help in creating solid relationship with the customers.
Calling doesn't require any hassle and is free. You can make a call via WhatsApp through their own built-in version of VOIP.
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